FAQ
April 7, 2018.
VIP is 1:30pm - 2:30pm. GA is 2:30pm - 6:00pm.
How do I buy tickets for this event?
Click here to purchase tickets.
I bought a ticket and now I can't find it/can't print it, what do I do?
FOR TICKET HOLDERS ONLY: If you purchased your tickets on the event website and are in need of customer service regarding your ticket purchase, please call 1-877-435-9849 or email customersupport@ticketfly.com for assistance.
Is there an age limit to get into the show?
No one under the age of 21 will be allowed entrance in the festival! This includes designated drivers who must also be at least 21 years of age. NO children, toddlers, infants, strollers, or pets are permitted. No one will be admitted without a valid photo ID (no exceptions). Proper identification is the responsibility of the attendee. Failure to present proper, valid photo identification (driver’s license or passport) will result in denial of entry with no refund offered.
Where is Flynn Cruiseport Boston located?
One Black Falcon Avenue, Terminal 1, South Boston, MA 02201. Click here for directions.
Is the event indoors or outdoors?
The festival is an indoor/outdoor event with most tasting taking place indoors.
Each general admission ticket includes a souvenir tasting cup and the freedom to enjoy samples from any participating cidermaker. Attendance at event seminars is also included. VIP Admission includes sampling and seminars just like general admission ticketholders but VIP attendees also receive an additional hour of sampling from 1:30pm-2:30pm, receive a tasting cup made of glass, have private seating, and access to special tastings available only in the VIP area. VIP Designated Driver ticketholders receive an extra hour in the event and access to VIP seating compared to GA designated drivers. However, no DD is permitted to drink any alcohol. DDs do not receive a tasting cup but will receive bottled water.
Will food be available for purchase?
Yes, food is available for purchase. It is not included in the price of admission.
What is the entrance fee for Designated Drivers?
A general admission designated driver ticket is $12.00 and a VIP designated driver ticket is $15.00. All designated drivers receive bottled water but VIP designated drivers are allowed into the event an hour earlier beginning a 1:30pm and have access to the VIP seating area. No designated driver is permitted to sample any alcoholic beverages at the festival. Designated drivers do NOT receive a tasting cup. Any designated driver who is seen drinking at the festival will be escorted out immediately. Designated drivers must be 21+ and present valid photo ID for entry.
Do designated drivers need to be 21?
YES. No one under 21 will be admitted into the festival. Designated drivers, like everyone else, must show valid photo ID before being admitted into the festival.
Can I bring outside food or beverage to the festival?
No outside food or beverages will be permitted.
Will there be parking available?
There is a 1,700 spot parking garage located across from the venue at 12 Drydock Ave where you can park for a fee. The event producers do not have control over the parking fee.
Yes, the following are hotels in the area. However, neither Pour the Core nor its producers are affiliated with any hotel or offer any discounted room rates. All event participants are responsible for their own lodging. The list below includes lodging options located within a short distance from the venue (other options are located at a further distance). Please make sure to do your research on the form of lodging that you decide on to make sure it is the right fit for you.
Renaissance Boston Waterfront Hotel
606 Congress Street
Boston, MA 02210
617-338-4111
Seaport Hotel & World Trade Center
One Seaport Lane
Boston, MA 02210
877-732-7678
The Westin Boston Waterfront
425 Summer Street
Boston, MA 02210
617-532-4600
Aloft Boston Seaport
401-403 D Street
Boston, MA 02201
617-530-1600
Element Boston Seaport
391-395 D Street
Boston, MA 02210
617-530-1700
Residence Inn Boston Downtown/Seaport
370 Congress Street
Boston, MA 02210
617-478-0840
What if I have problems buying my tickets online?
If you are having problems buying your ticket, please call 1-877-987-6487 to purchase your ticket by phone.
Are children or pets permitted to attend?
NO children, toddlers, infants, strollers or pets are permitted into the festival.
Is smoking permitted at the festival?
Smoking is not allowed on Flynn Cruiseport Boston property - this includes vape pens and e-cigs. No smoking inside the venue. No smoking on the pier.
Is the event wheelchair accessible?
Yes, the venue is wheelchair accessible and located on street level. However, the venue does not provide wheelchairs or walkers. Attendees in need of wheelchairs should bring their own.
Starfish Junction Productions is dedicated to the safety and security of ALL attendees, exhibitors, staffers, and guests. Please use common sense and remember that what seems harmless to you may appear like a threat to someone else. All attendees must adhere to show rules, are subject to search upon entering the event, and are prohibited from bringing in the following items:
· outside alcohol, glass bottles, cans, outside food/beverages, metal water bottles
· weapons (i.e. knives, pepper spray, stun-guns, any concealed weapons, firearms, etc.), illegal drugs, chemicals, fireworks, smoke bombs
· unapproved pamphlets, handouts, advertisements, etc.
Smoking (including the use of e-cigarettes or vape pens) is prohibited in the venue/under tents. Smoking is only permitted in designated smoking areas.
Infants/Children/Strollers…No one under 21 will be admitted. Valid photo ID is required for entry.
No pets are permitted at the event (unless they are service dogs with accredited tags/paperwork)
Event management reserves the right to handle each occurrence on a case by case basis. Depending on the item, the guest may either be asked to remove the item from the facility or dispose of the item, or may be ejected from the facility.
Can I bring a bag to the event?
Yes, bags are subject to search by security. Bags should be limited in size to small handbags/purses.
Yes, groups of 10 or more persons can buy discounted tickets together. Please see the ticket page for additional information.
Is there a senior or military discount on tickets?
Yes, seniors (over 55 in age), active military and veterans can purchase a ticket to the event at a discounted rate. Please see the ticket page for additional information.
Are photos taken at this event?
Yes, look out for our event photographer at the event and strike a pose. Check back here, at the event website, and/or on the event's Facebook page for photos after the event to see if you are included in the event photo album. Some photos of attendees may be used for promotional purposes; as a ticketholder of the event, you grant us permission to do so and for your likeness to be used.